How can I help you?

​Everyone’s goals are different, so I work to create a bespoke plan that ensures we meet all of your digital needs. Plans will be created to suit your individual budgets and are billed on a monthly basis.

Strategy and content plans.

Set clear objectives and put content ideas in place, so you don’t have to stress about what to post on a weekly basis! Get involved in appropriate social media days and create authentic content that attracts your ideal audience.

Tone of voice guidelines and complaints procedure.

Negative experiences on social media, such as tales of poor customer service can go viral so it’s important to handle efficiently and have a strict procedure in place.

Daily Posting and scheduling.

Using a social management tool, I will ensure your posts are scheduled weeks in advance.

Asset Design.

I use social media design software to create creative images, animations and videos for your social media. Before I start, I will create a brand guideline file that contains all of your branding elements from your logo to RGB’s. It's important to establish guidelines around the type of images you will post and stick with them. As a trained designer, I will ensure your feed stays on brand and attracts your target market.

Monitoring.

It’s also essential to set some guidelines on how your brand will respond to customer posts and mentions. How do you handle compliments and complaints? If responding to comments, shares and messages is just too much work for you to handle. I offer I monitoring service where I am able to respond on a daily basis and make sure you never miss a comment.

Listen.

Don’t wait for your consumers to start tagging and mentioning you. Start conversations yourself, by commenting on your target audiences’ posts and strike conversations. What are your competitors doing? I use social tools to listen to their hashtags and conversations to make sure you stay ahead of your competition.

 

Paid Campaigns.

If you have the budget paid campaigns are a fantastic way to increase reach and target specific audiences. We'll make your campaigns agile with daily checks and weekly reports.

Reporting.

Paid campaigns will be reported on a weekly basis and ongoing daily posting across social, will be analysed and reported on a monthly basis. 

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© 2020 by Claire Sherriff.